How will you support me to stay in touch with my loved one?

Currently, due to the severity of the latest surge in cases across the country, we took the difficult decision to temporarily suspend visits. This is being regularly reviewed in line with national and local guidance and we’re so looking forward to being able to welcome loved ones back for safe visits as soon as we’re able to. We are all missing our loved ones and families during lockdown and becoming more used to Skype, Facetime, WhatsApp and Zoom, as well as using social media. We’ve loved regularly making use of video calls – seeing our residents’ faces light up when they realise they can see their loved one on the phone or iPad has been amazing. Also, we’ve found that many of our residents love the simplicity of a traditional letter. If you don’t already follow us on Facebook then we urge you to take a look as we update it regularly with what we’ve been getting up to so it’s a great place to build a picture of what life is like here. We know that personal connection is what makes us human and even in this new era of Covid-19, we will continue to take every step we can to ensure personal connections are maintained and indeed continue to flourish.