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Employees get a real insight into the specialist person-centred ethos we instil in our residential care homes, thanks to the Carebase Day School.

Running four times a year, the school provides employees with an interactive day designed to demonstrate why we do things the way we do. Featuring plenty of gift giving and break-out sessions, everyone comes together from cleaners to managers to carers and this is where they gain an understanding of the Carebase approach. We demonstrate how residents are at the heart of our work and that it is okay for a carer to sit and hold a resident’s hand, for example, if they’re feeling upset or anxious rather than ensuring all the set daily tasks are completed.

Inspiring our people

Our training engages people’s hearts and minds – it empowers those on the front line to make a difference.

Our retention rates have improved since the day school opened, (out of the 250 people who attended, only 0.7 per cent of people have left, compared to a previous rate of 5 per cent). Our employees are feeling more inspired, and there is a greater appreciation of each other’s role and working towards the same goal.

We always receive such fantastic feedback from our teams about the day and how valuable it was to them:

“The day gave me a sense of belonging and I realise however much of a bad day you have, you still need to make a difference to the residents we love – they deserve the very best.” – Sue (Bramley Court Care Home)

“I am always proud to tell people who I work for and why this company is special. The residents get 100% the best service and care as we consider them our family.” – Sybill (Bridge House Care Home)

“By attending Day School I realise that there are people here who are striving to achieve what I thought was just an ideal.  It has restored my faith in the care sector and I am proud to say I work for Carebase and the fabulous home that is Brooklands.” – Jaqui (Brooklands Care Home)

“I will take responsibility by continuing to always strive to deliver care to my residents in a way that suits them.  Thank you for today.” – Team Member (Alderwood Care Home)

“I actually feel supported by people I feel that care about staff as well as the residents.” – Anne (Water Mill House Care Home)

“I feel proud to work for Carebase, it made me want to take up more shifts and become more involved””.– Cheryl, Enable Care (1 Sewardstone Close)

“It was great to meet so many other colleagues and see that we all have the same passion to care.” – Wendy (Queen Elizabeth Park Care Home)