News from February 2021

How do you support new residents to settle in safely?

We work with individual families and future residents on a case by case basis to assess the risk prior to each person moving in with us. This involves carefully assessing all risk factors such as whether a person has had Covid before, how many doses of the vaccine they’ve had, where they’ve been living before … Continued

How will you support me to stay in touch with my loved one?

Currently, due to the severity of the latest surge in cases across the country, we took the difficult decision to temporarily suspend visits. This is being regularly reviewed in line with national and local guidance and we’re so looking forward to being able to welcome loved ones back for safe visits as soon as we’re … Continued

How will you support me to stay in touch with my loved one?

We’re pleased to be supporting face-to-face visits from our residents’ loved ones. Currently these regular visits take place in our dedicated visiting area where we are able to work with our families and residents to minimise the risk to everyone. In addition we’ve loved regularly making use of video calls – seeing our residents’ faces … Continued

How will you support me to stay in touch with my loved one?

We’re pleased to be supporting face-to-face visits from our residents’ loved ones, in line with government guidance. There is currently no limit on the number of different visitors a resident can have but we do limit how many people can visit at a time as these regular visits take place in residents’ bedrooms to minimise … Continued